Godox Flash Repair Policy Terms & Conditions.

We service US customers only.

Please make sure you understand these Terms & Conditions before completing the Godox Flash Repair Service Form.

This is only repair service. Please contact the original seller for warranty service.

We provide service only for the following models:
Godox AD200 / Flashpoint eVOLV 200 / Cheetah CL-200X
Godox AD360 / Flashpoint Streaklight 360 / Cheetah CL-360
Godox AD360II / Flashpoint Streaklight 360 TTL / Cheetah CL-360X (Nikon and Canon versions only)
Godox AD600B / Godox AD600BM / Flashpoint Xplor 600 (TTL and non-TTL)

Repair Warranty

Repair Policy Terms & Conditions

Please make sure you understand these Terms & Conditions before completing the Repair Service Form.

CheetahStand is able to do repairs on CheetahStand and CheetahLight branded products.
In addition, we can do repairs on select Godox, Flashpoint and Neewer branded lights.

This service is for out-of-warranty products only. Refer to our Warranty Service if your product is under warranty.

Repair Process

Repair Warranty 

60 days warranty Parts and Labor on the repair work.(Shipping is not included)

Return Policy Terms & Conditions

Please make sure you understand these Terms & Conditions before completing the Return Form.

Return requests must be made within 20 days from the day you received the product.
We cannot process your return without the invoice number.
We do not accept returns on items that have been used and are not in salable condition. No refund will be issued.

Costs that may be deducted from your refund
For unopened/unused item, we will issue 100% refund for the item. We will not refund any shipping fees.
When returning an item that was shipped for free, we will subtract our original shipping cost from the refund.
For opened/used items there is a 20% restocking fee.
Customer is responsible for the cost to ship the item back to CheetahStand.

Return Process (Note: All items returned for a refund must include an RMA number.)
Please fill out the RMA form below and we will reply with an RMA number within 3 business days.
After you complete the RMA form, we will email you the address where the product needs to be shipped, along with the RMA#.
After you receive the RMA #, please return the item(s) back to us with the RMA # included (both outside and inside the return package).
The return must be postmarked within 7 days from the date the RMA# was issued.
Returned items without the RMA # inside the box will not be accepted.
You must use a shipping method that supplies a tracking number.
Please keep your return tracking info for your records. We are not responsible for returns that were lost in the mail.

Exchanges
We do not offer exchanges. You can return products within the allotted time period and purchase other products separately.

Click here to fill out the RMA Form

Please make sure you understand these Terms & Conditions before completing the Warranty Service Service Form.

As of January 1, 2018, all products made by CheetahStand have 1 year warranty against manufacturer’s defects from the date of purchase. Items sold before January 1, 2018 carry a 6 month warranty.

The warranty does not cover normal wear and tear, excessive abuse or misuse. The warranty is only applicable to the original purchaser and is void if your product was purchased from another person.

For warranty service, the customer pays the shipping back to us. When the warranty service is complete, we will pay for the shipping back to you.

All warranty service must include an RMA number. Please fill out the RMA form and we will reply with an RMA number within 3 business days. You will need to include the RMA number in the package when you ship back to us..

You have read and understand our warranty service policy.  Please click the link below: