Contact Us for Assistance | |
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Godox Flash Repairs | |
We service US customers only.
We will contact you and provide a quote before proceeding with any repairs. If you give permission to do the repairs, all charges must be pre-paid before the repairs are done. If you decide not to do the repairs, you are responsible for the return shipping charges if you want the product returned. Repair Warranty60 days warranty Parts and Labor on the repair work.(Shipping is not included) Click here to complete the Godox Flash Repair Service Form ------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------ |
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Repairs | |
We will contact you and provide a quote before proceeding with any repairs. If you give permission to do the repairs, all charges must be pre-paid before the repairs are done. If you decide not to do the repairs, you are responsible for the return shipping charges if you want the product returned. Repair Warranty60 days warranty Parts and Labor on the repair work.(Shipping is not included) Click here to complete the Repair Service Form ------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------ |
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Returns | |
Return requests must be made within 20 days from the day you received the product.
Return Process (Note: All items returned for a refund must include an RMA number.)
You have read and understand our return policy.Please click the link below:Click here to fill out the RMA Form ------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------ |
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Tech Support | |
If you have technical questions regarding the Cheetah Light, the fastest way to get answer is by joining our CheetahStand Facebook user group. This is safe place for people to ask questions, seek critique, and to learn without being belittled. Join now by clicking the button below:
![]() If for any reason you need to contact us directly regarding technical problem, please use the form below: Note: This form is only for technical support questions. If you need to ask about product availability/other non technical questions, please use this contact us form. Click here to fill out the Tech Support Form ------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------ |
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Warranty Service | |
Please make sure you understand these Terms & Conditions before completing the Warranty Service Service Form. As of January 1, 2018, all products made by CheetahStand have 1 year warranty against manufacturer’s defects from the date of purchase. Items sold before January 1, 2018 carry a 6 month warranty. The warranty does not cover normal wear and tear, excessive abuse or misuse. The warranty is only applicable to the original purchaser and is void if your product was purchased from another person. For warranty service, the customer pays the shipping back to us. When the warranty service is complete, we will pay for the shipping back to you. All warranty service must include an RMA number. Please fill out the RMA form and we will reply with an RMA number within 3 business days. You will need to include the RMA number in the package when you ship back to us.. Please keep your return tracking info for your own record. We are not responsible for returns that were lost in the mail.After you receive the RMA #, please return the item(s) back to us with the RMA # included (both outside and inside the return package) postmarked within 10 business days to the following address: Cheetahstand 4425 Mcewen Road Dallas,Texas 75244 Return warranty service without the RMA # inside the box will not be accepted. You have read and understand our warranty service policy. Please click the link below: Click here to fill out the Warranty Service Form ------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------ |