Find quick answers to your questions below...
Order Status
• Has my order shipped?
• Can I change my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• Why should I create an account?
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Contact Us for Assistance
• Godox Flash Repairs
• Repairs
• Returns
• Tech Support
• Warranty Service
International Shipping
• Shipping to Canada
• Shipping to Mexico
• Shipping to other countries
Terms
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• When do you charge my credit card?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• Frequently Ask Questions