Godox Flash Repairs

Godox Flash Repair Policy Terms & Conditions.

We service US customers only.

We do not offer any warranty service

For warranty service you need contact where you purchase from

The fastest turnaround time and best price in United States.

Normally 3 to 5 business days after you approve the repair quote.....Other US repair place 3 to 5 weeks.

Our price is much less than other US repair place.

Due to a lot request. 

We add our service to repair Godox AD300Pro,AD400Pro and AD360II

Please make sure you understand these Terms & Conditions before completing the Godox Flash Repair Service Form.

This is only repair service. Please contact the original seller for warranty service.

We provide service for the following models:

Godox AD200 / Flashpoint eVOLV 200 / Cheetah CL-200X

Godox AD200 Pro / Flashpoint eVOLV 200 Pro

Godox AD360II

Godox AD300 Pro / Flashpoint XPLOR 300 Pro

Godox AD400 Pro / Flashpoint XPLOR 400 Pro

Godox AD600B / Godox AD600BM / Flashpoint XPLOR 600 (TTL and non-TTL)

Godox AD600 Pro / Flashpoint XPLOR 600 Pro

We do not repair or service Battery, Battery Charger and Flashtube

Repair Process

  • Complete the Godox Flash Repair Request Form
  • Not all products or problems can be repaired. Do not send anything in for repair until you have received an RMA#.
  • We will generally do an assessment by phone, email or video chat to isolate the problem and determine if repairs are possible.
  • After this determination has been made, we will issue the RMA# and provide an address where the items can be shipped.
  • Once an RMA# is issued, items must be postmarked within 14 days of that date.
  • We will also tell you which accessories need to be included in order to complete the repairs.
  • Please do not ship any other items because we cannot guarantee that unnecessary items will be returned to you.
  • You are responsible for ensuring that we receive the equipment, please ship via a method that provides a tracking number.
  • Keep the tracking number for your records

  • Repair Costs
    After we receive your light. we will start to check what's wrong with your unit.
    We will sent you invoice and let you know what we do and how much the cost to repair.
    If you give permission to do the repairs, all charges must be pre-paid before the repairs are done.
    If you want us to repair. simply pay the invoice and we will start work on repair (normally 1 to 3 business day)
    We ship your light back to you with signature required.

    If you decide not to do the repairs, Please let us know by email.
    You are responsible for the return shipping charges if you want the product returned.
    We will sent you a new invoice for return shipping and we will not repair your light

    Click here for repair price estimates

    Repair Warranty

    6 Month warranty Parts and Labor on the repair work.(Shipping is not included)

    Complete the following form to begin the process.

    Click here to complete the Godox Flash Repair Service Form

    End of Godox Equipment Repair Policy Terms & Conditions