Please make sure you understand these Terms & Conditions before completing the Godox Flash Repair Service Form.
This is only repair service. Please contact the original seller for warranty service.
We provide service for the following models: Godox AD200 / Flashpoint eVOLV 200 / Cheetah CL-200X NOTE: We are temporarily out of stock on parts for the AD200. Parts should be back in stock around the end of March 2019. We are accepting units that need to be repaired and the repairs will be done in the order they are received when the parts arrive. Godox AD600BM / Flashpoint XPLOR 600 / Cheetah CL-600X Godox AD360 / Flashpoint Streaklight 360 / Cheetah CL-360 Godox AD360II / Flashpoint Streaklight 360 TTL / Cheetah CL-360X (Nikon and Canon versions only)
Complete the Godox Flash Repair Request Form
Not all products or problems can be repaired. Do not send anything in for repair until you have received an RMA#.
We will generally do an assessment by phone, email or video chat to isolate the problem and determine if repairs are possible.
After this determination has been made, we will issue the RMA# and provide an address where the items can be shipped.
Once an RMA# is issued, items must be postmarked within 14 days of that date.
We will also tell you which accessories need to be included in order to complete the repairs.
Please do not ship any other items because we cannot guarantee that unnecessary items will be returned to you.
You are responsible for ensuring that we receive the equipment, please ship via a method that provides a tracking number.
Keep the tracking number for your records
Repair Costs We will contact you and provide a quote before proceeding with any repairs. If you give permission to do the repairs, all charges must be pre-paid before the repairs are done. If you decide not to do the repairs, you are responsible for the return shipping charges if you want the product returned.
60 days warranty Parts and Labor on the repair work.(Shipping is not included)