Godox Flash Repair Policy Terms & Conditions.

We service US customers only.

Please make sure you understand these Terms & Conditions before completing the Godox Flash Repair Service Form.

This is only repair service. Please contact the original seller for warranty service.

We do not repair or service battery.

We provide service only for the following models:   

 AD200 / Flashpoint eVOLV 200 / Cheetah CL-200X
Godox AD360 / Flashpoint Streaklight 360 / Cheetah CL-360
Godox AD360II / Flashpoint Streaklight 360 TTL / Cheetah CL-360X (Nikon and Canon versions only)
Godox AD600B / Godox AD600BM / Flashpoint Xplor 600 (TTL and non-TTL)

New Added Service (limited time and quantity)

AD600 Pro / Flashpoint XPLOR 600 Pro
AD200 Pro / Flashpoint eVOLV 200 Pro

Repair Process

Complete the Godox Flash Repair Request Form

Not all products or problems can be repaired. Do not send anything in for repair until you have received an RMA#.

We will generally do an assessment by phone, email or video chat to isolate the problem and determine if repairs are possible.

After this determination has been made, we will issue the RMA# and provide an address where the items can be shipped.

Once an RMA# is issued, items must be postmarked within 14 days of that date.

We will also tell you which accessories need to be included in order to complete the repairs.

Please do not ship any other items because we cannot guarantee that unnecessary items will be returned to you.

You are responsible for ensuring that we receive the equipment, please ship via a method that provides a tracking number.

Keep the tracking number for your records

Repair Costs
We will contact you and provide a quote before proceeding with any repairs.
If you give permission to do the repairs, all charges must be pre-paid before the repairs are done.
If you decide not to do the repairs, you are responsible for the return shipping charges if you want the product returned.

Repair Warranty

Complete the following form to begin the process.

Click here to complete the Godox Flash Repair Service Form

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End of Godox Equipment Repair Policy Terms & Conditions
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